Social Networking Entreprenuerial Opportunities
Last Saturday, I was a panelist at the CalTech - Social Networks event. It was a really good event with lots of interesting folks in attendance. I would guess that there was about 100 people - on a Saturday in Pasadena. That shows some interest in the topic.
The presenters had some interesting things to say on a wide variety of topics. A post by Elrend Wilhelmsen discusses some of what was discussed.
My main points were:
Social Everywhere -
I work with a lot of different shapes and sizes of companies and it's interesting how each one has opportunities to leverage its users to form different kinds of communities, create connections, encourage contribution, etc. It is almost universal that there are opportunities around social networking. Generally these are oriented around:
Niches & Content Oriented Networks
You see all kinds of niche networks coming up. Outdoors, faith-based, etc. The current huge players (MySpace, Facebook, etc.) are broad spectrum. But the innovation right now is encouraging either segmentation within these larger players or via niche networks. Seeing what has happened on top of Ning is interesting. Lots of niches.
Content is often a defining mechanism to create these networks. Flickr, del.icio.us, YouTube all create social networks. However, this will also start to go into lots of niches around particular kinds of content.
Media & Brand Integration
There are also lots of interesting things happening where large media and large brands are trying to integrate with social networks. Obviously, there's a powerful combination when you can take a source of people (media) and combine it with an appropriate niche network and allow large brands who are interesting in reaching that audience. Lots of deals are going to be done in this way.
One of the examples that was discussed by one of the panelists was MyCoke.com. It was pointed to as an example of a social network. I am not that familiar with MyCoke, but I was bold enough to say that I thought "MyCoke got it wrong." My reaction to MyCoke is that they have some pretty good content on the site, e.g., some very listenable music, but the reality is that people are unlikely to really go spend much time in that destination as a separate island. Certainly, going and signing up for MyCoke is difficult. The destination should be something else with heavy integration of Coke branding. They clearly spent lots of time and effort, and the reward is just not going to be there for it. Which brings me to the other thing I discussed...
Big Challenge
There's a constant challenge that we continually face. We have a niche or content that we believe would inspire people (who are already out on social networks) to collaborate. Our choices for what we offer them all have major downsides:
1. Create a new destination
The big challenge whenever you create a new island that represents your community is that there's overhead for the people involved. It's is hard for people to justify the investment to integrate themselves into your community. Am I willing to establish myself again in this new environment? This barrier makes it hard to achieve critical mass.
2. Leverage an existing platform
We've created Facebook applications and used Ning. While this greatly reduces the effort for most users and gets you there more quickly, you don't really own this audience and it puts big limits on what you can do.
Certainly, what we are seeing with OpenSocial and DataPortability represents a possible future state where we can avoid some of this issue. If we could focus on building our "destination" on top of a set of open protocols that provide us with the social graph for users but that allows us to control our destiny, I believe that's the right model in most cases. It reduces friction for end-users and still gives us the leverage you want.
If you think about this abstractly, the goal is for all of us to provide grouping and content as a layer on top of a general social graph platform. Each of these destination represents a fluid grouping which is the most natural mechanism in a networked world.
The problem I have is that this isn't here today ... What do I do today? It's a big challenge...
The presenters had some interesting things to say on a wide variety of topics. A post by Elrend Wilhelmsen discusses some of what was discussed.
My main points were:
Social Everywhere -
I work with a lot of different shapes and sizes of companies and it's interesting how each one has opportunities to leverage its users to form different kinds of communities, create connections, encourage contribution, etc. It is almost universal that there are opportunities around social networking. Generally these are oriented around:
Niches & Content Oriented Networks
You see all kinds of niche networks coming up. Outdoors, faith-based, etc. The current huge players (MySpace, Facebook, etc.) are broad spectrum. But the innovation right now is encouraging either segmentation within these larger players or via niche networks. Seeing what has happened on top of Ning is interesting. Lots of niches.
Content is often a defining mechanism to create these networks. Flickr, del.icio.us, YouTube all create social networks. However, this will also start to go into lots of niches around particular kinds of content.
Media & Brand Integration
There are also lots of interesting things happening where large media and large brands are trying to integrate with social networks. Obviously, there's a powerful combination when you can take a source of people (media) and combine it with an appropriate niche network and allow large brands who are interesting in reaching that audience. Lots of deals are going to be done in this way.
One of the examples that was discussed by one of the panelists was MyCoke.com. It was pointed to as an example of a social network. I am not that familiar with MyCoke, but I was bold enough to say that I thought "MyCoke got it wrong." My reaction to MyCoke is that they have some pretty good content on the site, e.g., some very listenable music, but the reality is that people are unlikely to really go spend much time in that destination as a separate island. Certainly, going and signing up for MyCoke is difficult. The destination should be something else with heavy integration of Coke branding. They clearly spent lots of time and effort, and the reward is just not going to be there for it. Which brings me to the other thing I discussed...
Big Challenge
There's a constant challenge that we continually face. We have a niche or content that we believe would inspire people (who are already out on social networks) to collaborate. Our choices for what we offer them all have major downsides:
1. Create a new destination
The big challenge whenever you create a new island that represents your community is that there's overhead for the people involved. It's is hard for people to justify the investment to integrate themselves into your community. Am I willing to establish myself again in this new environment? This barrier makes it hard to achieve critical mass.
2. Leverage an existing platform
We've created Facebook applications and used Ning. While this greatly reduces the effort for most users and gets you there more quickly, you don't really own this audience and it puts big limits on what you can do.
Certainly, what we are seeing with OpenSocial and DataPortability represents a possible future state where we can avoid some of this issue. If we could focus on building our "destination" on top of a set of open protocols that provide us with the social graph for users but that allows us to control our destiny, I believe that's the right model in most cases. It reduces friction for end-users and still gives us the leverage you want.
If you think about this abstractly, the goal is for all of us to provide grouping and content as a layer on top of a general social graph platform. Each of these destination represents a fluid grouping which is the most natural mechanism in a networked world.
The problem I have is that this isn't here today ... What do I do today? It's a big challenge...